Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your package must be unused.
To complete your return, we require a receipt or proof of purchase.
Once your refund request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
We may take 1-5 working days to process your refund from the time of refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].